Updated May 10, 2021

In accordance with the Manitoba Public Health Order, all bars and lounges in the province were required to close as of 12:01 am May 9, 2021 until further notice.

This includes the temporary shutdown of our province-wide VLT network.

Our focus remains on the health and safety of our patrons and business partners as we work through these uncertain times. Manitoba Liquor & Lotteries cares about the communities in which we live and serve. We encourage our customers and guests to help reduce the risk of infection by following all Public Health guidelines.

If you have questions about redeeming your VLT tickets while the network is turned off, please click here.

All operational changes made as a result of the COVID-19 pandemic can be found on Manitoba Liquor & Lotteries’ website.

Thank you for your patience and understanding.

VLT Ticket Redemption – While VLT Locations are Closed Due to COVID-19

1. Take a photo of the entire VLT ticket(s) and a piece of identification that indicates your age, then email Lottery.Orderdesk@mbll.ca.  Please include your mailing address and phone number.

2. Mail the original ticket(s) to:

Manitoba Liquor & Lotteries
1390 Pacific Ave, Winnipeg, MB
R3E 3R9
Attention:  VLT Payslip

3. If you cannot email the information, please mail your VLT tickets and a copy of your identification, mailing address and phone number to the Manitoba Liquor & Lotteries address above.

4. When your VLT ticket(s) are verified at Manitoba Liquor & Lotteries, a cheque will be mailed to you.

Please allow 4 – 6 weeks for processing. You can also wait until VLT locations reopen to redeem your ticket, if your ticket hasn’t expired.

If you have more questions about redeeming your VLT tickets, please send us a message.

How to Play

A video lottery terminal, or VLT, is very similar to a slot machine that you would find in a casino. There are three types of games to try. Everyone has their favourite – what’s yours?

• Spinning reel: match up symbols like cherries across the screen. Place a larger bet to win when symbols line up in other patterns, like diagonally. These are called pay lines. Many games offer bonus rounds.
• Poker: If you enjoy playing poker with friends or at the casino, these games are for you! Special features include wild cards, beat the house double up and more depending on the version you play.
• Keno: select between 2-10 of your favourite numbers on a board of 1-80 and let the fun begin! Will your selected numbers be among 20 numbers randomly drawn? Your win is based on the number of your selections that are drawn. Bonus features are available.

Here in Manitoba, VLTs accept coins and bills. When you cash out after playing, your VLT will print a ticket that you redeem through VLT lounge staff. Tickets may be redeemed for up to 7 days at the location of printing.