To Our VLT Customers

Published March 31, 2020

Effective April 1, 2020 at 12:01 AM, Manitoba's video lottery terminal (VLT) network was shut down until further notice. All VLTs on all sites across Manitoba are now disabled.

If you have questions about redeeming your VLT tickets, please click here.

Our focus remains on the health and safety of our patrons and business partners as we work through these uncertain times.

Thank you for your patience and understanding.


All operational changes made as a result of the COVID-19 pandemic can be found on our website: click here.


Manitoba Liquor & Lotteries cares about the communities in which we live and serve. We encourage all our customers and guests to help us reduce the risk of infection by following the guidelines outlined by the Public Health Agency of Canada:

    if you are coughing, sneezing, or have a fever, please stay home and rest;
    cough or sneeze into a tissue or the bend of your arm;
    avoid touching your eyes, nose, or mouth with unwashed hands.


VLT Ticket Redemption – While VLT Locations are Closed Due to COVID-19

1. Take a photo of the entire VLT ticket(s) and a piece of identification that indicates your age, then email Lottery.Orderdesk@mbll.ca.  Please include your mailing address and phone number.

2. Mail the original ticket(s) to:

Manitoba Liquor & Lotteries
1390 Pacific Ave, Winnipeg, MB
R3E 3R9
Attention:  VLT Payslip

3. If you cannot email the information, please mail your VLT tickets and a copy of your identification, mailing address and phone number to the Manitoba Liquor & Lotteries address above.

4. When your VLT ticket(s) are verified at Manitoba Liquor & Lotteries, a cheque will be mailed to you.

Please allow 4 – 6 weeks for processing.
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You can also wait until VLT locations reopen to redeem your ticket, if your ticket hasn’t expired.

If you have more questions about redeeming your VLT tickets, please send us a message.

How to play

A video lottery terminal, or VLT, is very similar to a slot machine that you would find in a casino. There are three types of games to try. Everyone has their favourite – what’s yours?

  • Spinning reel: match up symbols like cherries across the screen. Place a larger bet to win when symbols line up in other patterns, like diagonally. These are called pay lines. Many games offer bonus rounds.
  • Poker: If you enjoy playing poker with friends or at the casino, these games are for you! Special features include wild cards, beat the house double up and more depending on the version you play.
  • Keno: select between 2-10 of your favourite numbers on a board of 1-80 and let the fun begin! Will your selected numbers be among 20 numbers randomly drawn? Your win is based on the number of your selections that are drawn. Bonus features are available.

Here in Manitoba, VLTs accept coins and bills. When you cash out after playing, your VLT will print a ticket that you redeem through VLT lounge staff. Tickets may be redeemed for up to 7 days at the location of printing.

 

VLT Games

Find a game that suits your style

A wide variety of games are offered on Manitoba VLTs, including Keno, Reel (slot-style games) and Video Poker. Bets range from $.05 to $2.50 with max prizes up to $2,500 depending on the game and wager played.

VLT Locator